Putting On The Glitz: Excellence In The Patient Experience

March 28 - 30, 2019

Keynote Series Presented By:

The Ritz-Carlton Leadership Center will be presenting a best practices for service excellence in healthcare Keynote Series.

Explore the award-winning business practices of The Ritz-Carlton and you will discover how a service excellence culture results in a patient-centric environment, through engaged employees. You will be guided through The Ritz-Carlton Gold Standards, the foundation of their iconic, global brand.  You will also visit their key processes such as on-boarding, employee empowerment, and patient empowerment that lead to service excellence and sustainable success.

By understanding the proven strategies of The Ritz-Carlton, you will collect new insights that can be applied to your healthcare organization.

The Ritz-Carlton Leadership Center Keynote Series features:

Excellence In The Patient Experience
Memorable Customer Service

Exhibitor & Sponsor Information

Exhibit Booth's are be assigned on a first come, first serve basis. Don't be left on the wait list, register today! 

For a complete list of exhibitor packages, sponsorship's, advertising and other marketing opportunities please click here!

2019 Annual Pre-Conference 
              Golf Outing

Desert Princess Country Club
March 28, 2019 at 8AM

Be apart of our first ever

Pre-Conference Golf Outing! This is a great opportunity for some networking and fun!

For more information or to register, click here!

Pre-Conference Sessions

Diagnose & Design Your Patient's Experience - Ryan Suydam, Client Savvy

Roles and Responsibilities – Roundtable Discussions! Think of Speed Dating for Personnel! - Susan Childs, Evolution Healthcare Consulting

*Must be attending Conference to register*


Download our Conference Brochure to check out the full schedule!

*A maximum amount of 14 continuing education credit hours will be available through the American College of Medical Practice Executives (ACMPE) & the Healthcare Business Management Association (HBMA) at the 2019 CAMGMA Annual Conference.

Friday Night 70's Disco Party!
Wear your best 70's attire! Prize for Best Costume!!

Come get down at 70's disco night.  You can get your groove on and boogie down then mellow out and mingle with your foxy peers.  Can you dig it?  Find out what's happening while you enjoy fantastic finger foods, psychedelic drinks and take in this funky scene.  

It's sure to be Dy-no-mite! 

To book your hotel room at the DoubleTree please 
click here or call 844.543.9184 and use code CM2.

We look forward to seeing you there!

Contact us at staff@camgma.com or 833.252.0300

California Medical Group Management Association | P. 833.252.0300
F. 888.520.9317 | staff@camgma.com | P.O. Box 3403, Hamilton, NJ 08619

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