Customer Service: Improving the Patient Experience by Seeing it Through Their Eyes

JOIN US AND LEARN WHILE YOU LUNCH!

December 10th, 2019

12:00PM - 1:00PM

Presented By:

Mitzi Young

Physician Advocate

California Medical Association

Riverside County Medical Association

This session will focus on:

• Improving communication with patients
• Focusing on better transparency
• Connecting and building trust

Members attend FREE! Non-Members $35

Continuing Education Enits, CEU's:

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.