NCMGMA: Leading With Superior Communication From The Management Level

  • 15 Apr 2020
  • 5:15 PM - 7:00 PM
  • Stanford Healthcare/UHA - 7600 Gateway Blvd., Rm 1800, Newark, CA 94550



NCMGMA Presents:

Leading With Superior Communication From The Management Level

Presented by:

Susan Childs 
Evolution Healthcare Consulting

Date & Time: Wednesday, April 15th, 5:15pm-7:00pm
5:15pm - 6:00pm - Networking

6:00pm - 7:00pm - Workshop

LocationStanford Healthcare/UHA
7600 Gateway Blvd., Rm 1800Newark, CA 94550

Contact: Andrea McArtor


As manager and leader, your communications have impact and count tenfold each and every time you relay information to peers and co-workers.

This session explores the plethora of communication venues with several proven techniques and approaches that achieve trust and advanced work performance. Methods spanning “one on ones” to general staff meetings are discussed.

The goal is to relay positive vision, establish boundaries and build bridges. We will discuss how to establish and convey your value and relay priorities that highly engage administrators and managers. Key factors are identified that convey the most appropriate information shared at times most applicable with staff. 


1.     Recognize the value of and effect of superior communication from managers and how we may be fully engaged with daily operations while protecting one’s calendar.

2.     Explore the options, levels and depth of communication that are appropriate and respectful with administrators and general staff with proven examples of our priorities and central factors of communication including provider conflict.

3.     Cited interviews that offer common sense first hand tips to new and experienced managers.


Susan Childs

Evolution Healthcare Consulting was founded by Susan Childs following with 30 years of experience working in hospital and public accounting in healthcare administration. As a Board-Certified Fellow of the American College of Medical Practice Executives (FACMPE), Susan has the background and initiative needed to strengthen and increase the value of your practice.Considered by many to be “The Voice of The Patient,” her passions are access, responsibility and pride, and relaying the value of the physician.


California Medical Group Management Association | P. 833.252.0300
F. 888.520.9317 | | P.O. Box 3403, Hamilton, NJ 08619

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