SDMGMA March Meeting: Giving Interpersonal Feedback: Improving Listening, Verbal, Written and Body Language Skills

  • 29 Mar 2023
  • 12:00 PM - 1:30 PM
  • Elijah’s - 7061 Clairemont Mesa Blvd, San Diego, CA 92111


Giving Interpersonal Feedback:
Improving Listening, Verbal, Written
and Body Language Skills

Presented by:

Debra Phairas

President, Practice & Liability Consultants, LLC

When: Wednesday, March 29th| 12:00pm-1:30pm PST

Where: Elijah’s - 7061 Clairemont Mesa Blvd, San Diego, CA 92111 

About the Session:

Leaders need to give constructive feedback both to their bosses and to subordinates that will be received in a manner that  leads to positive behavior change.   The goal is to preserve and enhance the relationship.  Many of us are unaware of how we may be coming across by inattentive listening, Interrupting, non-effective body language and poor verbal and written communication.  This workshop will give insight and techniques to improve your leadership and management skills in these areas.  Attendee participation and case examples will be utilized to teach these skills.  

Attendees will:

  • Understand the power of communication and relationship development
  • Learn the benefits of different mediums of communication
  • Become aware of the interpersonal  skills to include listening, verbal and body language
  • Grasp how effective feedback is the cornerstone of a healthy relationship
  • Learn when to speak, when to listen and how to respond


About The Speaker: 

 Debra Phairas, President of Practice & Liability Consultants LLC, a nationally recognized firm specializing in practice management and malpractice prevention for more than 36 years. Her background includes medical clinic administration and loss prevention management for NORCAL Mutual, a physician malpractice insurance carrier in Northern California. Debra’s BS is from Michigan State University and she has completed her graduate work at Golden Gate University San Francisco MBA Health Services Administration program. Her experience includes consulting for over 2,000 practices and presenting seminars and lectures nationwide for state and local medical/dental associations, management organizations and specialty societies.

Thank You To Our Diamond Corporate Sponsors!


California Medical Group Management Association | P. 833.252.0300
F. 888.520.9317 | | P.O. Box 3403, Hamilton, NJ 08619

Powered by Wild Apricot Membership Software