SMGMA Webinar:
COVID-19 in the Workplace – Your Questions Answered
Presented by:
Employment Attorney at Kennaday Leavitt PC
When: Wednesday, April 21, 2021
Time: 12:00pm-1:00pm PST Where: WEBINAR via Zoom *Zoom link provided in confirmation email NO FEE TO ATTEND!
ABOUT THE SESSION:
ABOUT THE SPEAKER:
Kelli M. Kennaday represents private and public sector employers in all aspects of employment-related disputes, including litigation before all State and Federal Courts and Administrative Agencies. She provides advice and training on best practices for human resources professionals, including policies, procedures and wage and hour audits. She also conducts workplace investigations, and mediates employment cases.
Questions? Sheri Bell 916-385-8855 or sbell@capneurosurgeons.com
NCMGMA Presents a Webinar Presentation:
How to Prepare for and Hold Crucial Conversations
Presented By:
Cheryl Mann, MBA, PCC, CPCC, CTPC Goals Insight
DATE: Wednesday, April 28, 2021
TIME: 12:00pm - 1:30 pm PST
Presentation begins 12:15pm - Q&A to follow
NO FEE TO ATTEND!
Please RSVP to Andrea McArtor: ajmcartor@aol.com
ZOOM LOG IN:
Join Zoom Meeting: https://us02web.zoom.us/j/87323662449?pwd=ZGh4Sk92ZkYrTlFZanRvYkJHdzhRZz09
Meeting ID: 873 2366 2449 Passcode: 788486
*Drop in's welcome!*
Session Description:
About the Speaker:
Cheryl Mann, MBA, PCC, CPCC, CTPC
As President and Founder of Goals lnSight, Cheryl Mann is a team development expert, executive coach and national speaker based in the San Francisco Bay Area. With more than 30 years management and leadership experience, Cheryl understands the daily challenges faced by today's health care organizations. Cheryl specializes in helping health care organizational leaders and teams regain and expand their productivity to reach their highest potential. Maximally effective leaders, positively functioning teams, proactive change management, strategic planning, process improvement and work life balance lead to greater productivity and sustainability, garnering powerful results for clients.
Re-Engaging Life Science: Staying on the Cutting Edge of Care Amid a Pandemic
Tuesday, May 4th
9:00am-10:00am PST
Presented By:Jeremy Gilman Co-founder and Chief Marketing Officer, RxVantage
Learning Objectives:
(Members Attend Free, Non-members $35.00)
HOW TO JOIN THE WEBINAR: Please use the link provided in the confirmation email to complete your registration.
Continuing Education Units, CEU's:
Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.
Training Medical Office Staff to Improve Patient Experience and Manage Risk
Tuesday, June 1
9:00am-10:00am
Presented By:Elizabeth Gousse Ballotte - Principal, Grassi Healthcare Advisors
Webinar Summary: Front-office staff play a vital role in a medical practice’s reputation and patient experience. Even so, most training programs focus primarily on the operational and procedural requirements of their positions. Little attention is paid to how these team members can advance the practice’s patient satisfaction and business development goals. This session will outline the elements of a training program that addresses these key objectives and teaches administrative staff the principles of effective patient communication and management. The presentation will also cover the specific interpersonal skills to look for in new hires and how to cultivate those skills in current staff members.
Thank You To Our Diamond Sponsor
California Medical Group Management Association | P. 833.252.0300F. 888.520.9317 | staff@camgma.com | P.O. Box 3403, Hamilton, NJ 08619